Privacy
Privacy summary
How Voleergo Business Suite handles the data you and your customers put into it.
This page is a plain-language summary, not the binding privacy policy. The full policy for your contract is issued with your agreement — ask us for a copy.
What the platform stores
The platform stores the records your team enters: user accounts, leads and contacts, notes, meetings and tasks, WhatsApp conversations, audience lists, broadcasts and message templates. These are held in your organisation’s workspace and are visible only to the users in your organisation.
Sessions
Signing in issues an access token that your browser keeps for the duration of your session and sends with each request. Signing out, or an expired session, clears it from your browser. The platform does not use advertising or third-party tracking cookies.
WhatsApp messages
Messages are sent and received through the WhatsApp Business Platform using your own WhatsApp Business account, so Meta’s terms and privacy practices also apply to that traffic. Message templates must be approved by Meta before they can be used.
Access and control
Administrators in your organisation control who has an account. Requests to export or delete data are handled through your organisation’s administrator.
Questions
Reach us on WhatsApp or through the contact page.